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FAQ

Shipping by Partners: Our products are typically shipped directly by selected partners. This strategy ensures that the products you purchase are sent from the nearest warehouse directly to you, optimizing logistical efficiency and reducing delivery times.

Processing Time: The processing time for orders is generally 24 to 48 hours after purchase. Note that processing time refers to the time it takes from when you place the order until the partner ships it.

Transit Time: Generally, your order will be delivered within 1 to 5 business days after shipping. Transit time may vary based on your geographic location and logistical situation.

Orders will be canceled and refunded if the product is out of stock.

We apologize that your item(s) arrived in poor condition. Please email fernandezpatsy903@gmail.com, and our customer service team will arrange a suitable replacement.

We sincerely apologize for the error. Please email fernandezpatsy903@gmail.com, and our customer service team will arrange for a replacement.

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